Frequently Asked Questions
Everything you need to know about our rugged apparel and gear.
What is the average shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those who need their gear sooner.
How do I determine the right size for survival boots?
We recommend measuring your foot and consulting our detailed Size Guide. Our boots generally run true to size, but we suggest sizing up a half-step if you plan on wearing thick thermal socks.
What is your return policy for worn items?
To be eligible for a return, items must be in their original, unworn condition with tags attached. We offer a 30-day window for returns and exchanges from the date of delivery.
Are your clothing materials weather-resistant?
Yes, our Survival range utilizes GORE-TEX and DWR-coated fabrics designed to withstand extreme wind, rain, and snow while remaining breathable for high-intensity movement.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.